Taking legal steps towards resolving a problem should be seen as a last resort, preferably only if you have complained in person and the hairdresser has offered a solution to the problem, which has not resolved the issue amicably.

However, in some cases, litigation may be the only resort.

Advice for Clients

If your hair/scalp has been damaged by a hairdressing service

Advice for Solicitors / Insurers

Help for Solicitors and insurance companies

Advice for Hairdressers

If you are a hairdresser who is involved in a dispute
There are litigation experts who can help in hairdressing claims. Please email for more details.